C

Chen C

3 years ago

Good: offer club lounge, location (very close to ...

Good: offer club lounge, location (very close to airport), microwave available, shuttle bus to LAX airport,
Opportunities for improvement:
1. Breakfast food selection at club lounge (can really add some more selection),
2. Associates at checkout counters in the morning (the date I left 630am, there were 4 customers tried to checkout, but only one customer service agent/associate). People were in a hurry to go airport, and don't have time to wait.
3. Rooms are old, need update. It also show a lot of wear and tear.

Comments:

No comments