Asked for a menu at the drive thru was told they d...

Asked for a menu at the drive thru was told they didn't have menus. My wife went there today and ordered soup and 2 iced teas. She was asked to pull over to wait for 1 of the teas. After waiting 10 minutes she walked over and asked for the tea. She was told it would be right over. After waiting another 10 minutes she had to walk back up and beg for her tea. The Monkey Junction location would never had let this happen! Terrible customer service!