I have been there last Friday for a late lunch wit...

I have been there last Friday for a late lunch with my family.
First of all, we had a reservation at 3pm, we got there around 3.05 and still we had to wait an extra 10 mins because the table was not ready yet (and the restaurant was not busy at all), however the hostesses were really nice and kind.
As soon as we sat we have been approached by a waitress who clearly explained us how it works there about the sharing plates etc.
When ready,Our order was then taken promptly. However, once we finished our food we had to wait around 20 mins before having our table cleared. The waiters were chilling around the restaurant and when they finally came to to clear our plates, they didn't even bother asking for desserts so that we had to ask someone else after another 15/20 mins.
Plus, as they don't allow the waiters to leave the jug of water on the table, I stayed half of my meal without drinking and no one filled in my glass afterwards.

At least, the location was good and we were able to enjoy stunning views. However, the service standards are far poorer than what I expected. I won't be back.