They take forever to update your status on certifi...

They take forever to update your status on certifications. I sent in two copies of documents at two different dates, and they still haven t received anything. Then I received and email regarding my application that is incomplete , but they never stated what documents needed to be submitted. I called the same day and they sent me the exact email saying nothing but saying it s incomplete.

I ve been calling on a weekly based so I could get my status active so I can actually start working. Every worker I ve encountered has told me the a different thing. One worker told me that they were working on my files right now. Another one said my files where not on the system, and another told me to call on a weekly bases and just catch up with them to know the status of my file. This doesn t make sense, and I am really frustrated. Their slack has been not only me but others through financial burden. Do your job and give me a straight answer so I can do mine.