L

Little Saigon Tours

3 years ago

After we went into our room, we discovered the roo...

After we went into our room, we discovered the room is very stuffy and lacking air. We turned on the wall AC unit and went to bed. Two hours later, we were waking up by the smoke alarm on the ceiling and discovered our room was full of smoke. We called the front desk to report it. A young man came up and the first thing that came out of his mouth was "what have you done to the room" instead of concerning for our safety. We told him that we were just turned on the AC unit. He then informed us that the outside of the AC unit was covered due to out-of-season and if we need any air in our room that we should open the window. He moved us to another room but with the same condition that is without any air circulation nor an operating AC unit in the room. We left the hotel in the middle of the night to move to another hotel. They denied our request for a refund! IF YOU WANT TO STAY ALIVE, SAFE AND HEALTHY.... DON'T STAY HERE!

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