Susan Fernandes

Review of Courtesy Chrysler Jeep Casselb...

DO NOT, DO NOT, DO NOT BUY A VEHICLE FROM THIS DEA...

DO NOT, DO NOT, DO NOT BUY A VEHICLE FROM THIS DEALERSHIP! They told me they had a right hand drive jeep. I went there spoke with Joey he had all the paperwork even a vin number for the vehicle. He said it would be there is 1-2 days. Next day I could not get anyone to answer my calls on the final number to get my bank pre-approval letter. After numerous calls throughout the day, I finally went there. THERE WAS NO VEHICLE ! They made up excuses that maybe the dealership they were getting it from sold it. I said you have the vin so find the jeep. Oh I can't do that said a sales manager. I put down $200 to hold the car and since it was late in the day " they had to cut me a check the next day". Went back the next day at 3:30pm (after they never called) and still no check. The deposit was on 8/1/16 and as of today 8/4/16 I still don't have my deposit back on "THE NON-EXISTING VEHICLE"!!