Douglas Miller

Review of CAS Internet BV/HCC!Net

Service has been reliable. Way better than sudden...

Service has been reliable. Way better than suddenlink. Service was shut off in the morning because I managed to forget to pay my bill so I payed at noon. She said they do reconnects at the end of the day if not first thing in the morning. I called and spoke to a supervisor at 430pm and while I was on hold she was already looking on the GPS and rerouting a service person to my apartment to make sure I had internet for the kids in the morning. This kind of service is appreciated beyond words especially when my kids are dependent on virtual learning.