Brooke Sutton

Review of Holiday Inn Centennial Airport

Hotel room booked in advance for our workers and p...

Hotel room booked in advance for our workers and paid for online. Crew showed up and was rejected for not having a card present for incidentals. Hotel wouldn t charge the card on file, take a card over the phone, or send us an authorization form which forced the crew to leave after working in cold and snow outside all day. It s 8:15pm and they have to drive hack to south Springs. Ridiculous!