L

Lewis Butler

4 years ago

**See update to TF response below.** Was recommend...

**See update to TF response below.** Was recommended to Treadstone by a few people. I dealt with Wade Monsma. Took over a week to get pre approved. Once I got my pre-approval letter, told me explicitly I either had to sell my other home, OR have 6 months of reserves. Called back as closing date drew closer to confirm some #s, Wade emailed me incorrect numbers, after I asked for corrections, he took the option to have 6 months of reserves off the table, basically making closing on my new home contingent upon closing on my other house. Put my world into chaos and crisis mode as it put my entire deal in jeopardy.

//UPDATE: I did speak with Kevin. While Kevin was able to work with me, it still does not change the substandard service I received the first two weeks, so I'm not sure how I'm supposed to see how you do business. Additionally, I started to go through the numbers closer, Treadstone was going to charge me at least .5% higher than another lender who just quoted me. So in addition to wasting a bunch of time, creating a bunch of stress/panic/chaos so I could still close on my house, it was going to be an all around bad financial deal for me as well. Kevin's best solution would have required me to refinance in a year (another additional cost). Additional caveats - This is the second home I've purchased, both my fiance and I have credit scores of 700-800+, and Wade had all of my paperwork for weeks.

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