Ek Mineau

Review of Broadway Ford

I purchased a used Subaru from another Ford dealer...

I purchased a used Subaru from another Ford dealership. I took advantage of the added maintenance package so I wouldn't have to hassle with oil changes. I've come to Broadway Ford 3 times now for oil changes and we can never seem to get the warranty straight. Today I was told I don't have any oil changes left. I asked them to double check and nobody could seem to even locate my maintenance warranty only my service warranty, so I paid cash today.
I called my original office where I purchased the vehicle to see if my warranty was over and they said no I still have a few oil changes left. I left a message for Shane at Broadway ford hoping to make this right, but now there's the added hassle of having to drive 30 minutes back to Green Bay for the refund.