Wendee Pease Review of Shephards Beach Resort
When we arrived to check-in the clerk wasn't frien...
When we arrived to check-in the clerk wasn't friendly and acted like we should know things we asked about. For instance she gave us wristbands and wanted us to put them on right then. She told us that we needed to wear them to get into everything. I wasn't expecting to have to wear a plastic theme park type band the entire time I was there. So when I asked for clarification she said we'd need to wear them so we didn't have a cover charge and could go to the pool and walk between the pool and the beach and so forth. She responded in an irritated way with an attitude of "I can't believe I'm having to exain this to you. Are you stupid?" At the point she asked if it was our first time staying there.
The hallway from the elevator to our room had a strong musty smell of mold and mildew. Our bathroom and shower had the same smell mixed with the smell of bleach. The tap water smelled like sulpher and had a strong mineral taste. Rinsing my mouth with the tap water after brushing my teeth left a disgusting taste in my mouth.
They have water bottles in the room for $4.50 per bottle. If you go to the gas station across the street you can get a much better deal. The water at the restaurant has the same issue so I recommend buying a bunch of water bottles.
The maid had left a partial bottle of milk in the mini fridge which I'd guess was from the previous occupant. That combined with the smell of the bathroom didn't give a good impression on the cleanliness of the room. Although the rest looked good.
The room was decorated in fun bright colors and there were plenty of body towels, cloths and hand towels. I wish there was brighter lighting in the room. The glass sliding door and room door don't keep much noise out. We heard lots of engines revving, honking, squealing tires and some normal driving late into the night and first thing in the morning.
Our first night was on Sunday, May 5th so I'm not sure if Cinco de Mayo created an increase in traffic but it was loud and there was lots of partying going on. When I booked our stay I didn't realize they had a night club on the resort. Even though we were on the opposite corner of the resort we could still hear the bass pounding for hours into the night. Monday night was more quiet but still noisy because the doors don't keep the sound out well.
I reviewed the restaurant separately. I don't recommend it.
The one thing I really liked was the pool and it's proximity to the beach. That is the main reason I booked our stay there. The pool didn't seem heated but after a minute in the water it was refreshing. The beach has soft sand and lots of shells. Most of the shells were broken but it was still fun to see the different colors and types of shells. I would recommend wearing water shoes if you plan to wade as the shells are quite sharp.
They have an outdoor vendor renting beach chairs and an umbrella but it was $25 per day and I wish they'd had an hourly rate. Maybe I had that wrong and that was the hourly rate. It just seemed expensive. They also rent jet skis, but it would have been nice if there weren't so many in the water. There wasn't lots of room to swim because of how many jet skis there were in each cove. In addition the bouys were close to shore and I was hesitant to swim past them because of the jet skis.
The ocean doesn't have clear water as the name of the beach and city imply but it was still fun to wade. The little rocked in coves kept the waves small and that was nice. There were fish of various sizes up to about 1 foot long swimming in the coves and it was fun to watch them as I was wading in the first few feet of the ocean. The hotel next door had a live Caribbean band playing and it really added to the atmosphere.
The pool staff was very helpful, attentive and friendly. The frozen non-alcoholic drink I ordered was delicious! There were plenty of towels available and lounge chairs by the pool were complimentary.
Over all I don't plan to go back and I wouldn't recommend this location.
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