Scheduled an appointment for an oil change, tire r...

Scheduled an appointment for an oil change, tire rotation, and balancing. Truck got the oil change, but no tire rotation or balancing. Was there for 4 hours waiting, with no good explanation why. Was told it would take an hour. It was documented that an overall inspection was done, but they would have noticed that one new tire was wore down a lot that it was very noticeable. The inspection guy didn t catch that!!! Very dissatisfied!!!