Decent sales Dept.. service dept is horrible when...

Decent sales Dept.. service dept is horrible when it comes to warranties and keeping customers safe and happy. Service manager couldn t input my vin correctly, then when he finally did said there was nothing he could do to help me. Purchased tire replacements from previous dealer that they took over and the back them before their own customers that help keep them in business. Still no word.... buyers beware, take vehicle elsewhere for service