Bevie Bee

Review of Doubletree Hotel Skokie Il

Very disappointed. Our visit was for two days sta...

Very disappointed. Our visit was for two days starting August 8 to August 10th. At arrival, the room was clean, and found no problem. On August 9th, we returned to the hotel, to find our room was not touched. Complained the the desk, and was told he would remedy the problem. Gave them at least 1/2 hour, returned to the room, and again nothing was done. slept in a room that had not been cleaned, and a unmade bed. The next day, complained again and had to argue for at least 15 minutes for a discount.
The head desk staff seemed to not know what they were doing. Completely unprofessional.