Cheryl Durflinger

Review of Ottumwa Regional Health Center

My husband came to the ER with chest pains and lat...

My husband came to the ER with chest pains and later that day had a stent put in. The care he received was better then I expected until the night shift nurse in ICU came on duty. Everytime she was to check on him or do a procedure for my husband that was suppose to be checked in 15 minutes always turned into 35-60 min. When she removed the wrap from his wrist where they inserted the needle to check the arteries. It was to be checked often to make sure it wasn't bleeding. It was an hour before she came to check it. If I wasn't there to check it he could have bled out. When I asked if they had a recliner she said if we do there is very few and we r busy, you can pull two chairs together and sleep that way. When she returned to give my husband his medicine she said she looked for a recliner and didn't find one. Really? What kind of a hospital is this? He was also running a low grade fever. An hour went by and she never checked it again. I asked her if she could please check it again because I wanted to make sure it wasn't getting any higher. She said its just a low grade temp. I said I would still like it to be checked. She said I will check it in 15 minutes when I come back in. It was 35 minutes later before she came back in the room. I no they might have been busy and there might have been patients worse off then my husband but waiting an hour to check to see if he is bleeding or not is uncalled for! Also I seen a few nurses just standing around and leaning against the wall so they must have not been too busy!