M

Monica M

4 years ago

Disappointed... First let me start by saying I boo...

Disappointed... First let me start by saying I booked this hotel through Groupon who did not disclose that the hotel will charge an extra fee ($41) on top of what we already paid for the room. So in actuality you are not getting a "deal".
For the hotel itself... We decided to try this hotel because of the location to the things we were in NYC for. The hotel when you walk in is very nice & in a decent location. The employees were nice, even though they failed to tell us that they had to validate our parking, so when we leave and get our car not only were we charged full price ($65) but more($70). The parking garage is several blocks away so if you have a lot of luggage I suggest you have someone wait at the hotel with it while you park. No Valet. As far as our room goes, it was ok. Basic hotel room without a working exhaust fan in the bathroom and hair in the shower. They charge a ridiculous facility fee that is not necessary if you are only there for a day or two, however if you want to stay there you're going to end up paying it. We've stayed in other nice hotels without all the extra charges that included parking... We will not make this mistake again.

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