I want to start by saying I LOVED this hotel at on...

I want to start by saying I LOVED this hotel at one point until now. I have poured hundreds into this establishment since February of 2020. I have been staying here on and off since the pandemic began because of homelessness. This last trip lasted about two and a half weeks. I paid by the day and they were very accommodating. Upon waking up I realized my check had not come and went down to explain I'd need some time to figure something out. Now, I didn't ASK the GM, he OFFERED to allow me to pay at LATEST the next morning for the day since I'm always paying on time and been pretty consistent and not a bother to them. I thanked him and said it'd most likely be before then I just need to figure out what is going on with my bank. After calling all day to see what the issue was, I came to the conclusion it wasn't going to be a simple fix so I called a friend while my husband picked up a night shift under the table and the friend offered to pay what we owed in the morning. When he called to pay in the morning before his meeting at work, he explained the woman was rude and refused to take payment over the phone without an extra authorization being signed etc. And said he'd have to do it later as he was late. I called down to explain and she said okay. Two hrs go by (which wasn't unusual they kinda have always just let me come down and pay whenever I had time) and a woman knocks on the door loud as hell about 2xs and tries to burst in the room lucky we had latch on and weren't naked or something. Now they knew the situation and so when she VERY RUDELY asked about payment my husband stated to her that we hadnt paid it YET and she persisted to speak over him and very rudely. She said she'd call the GM (who now that I look at it isn't too professional seeing he made arrangements with a guest knowing he would not be at work next day, leaving some other staff to deal with it if issues arose), and then HE STARTS to get rude on the phone. At this point we had already packed our stuff because the agreement between us was non-payment by morning=we leave. We had a payment for them, my husband had just got back from an overnight shift around 12. Had the woman not been rude not caused a fuss, we'd have went right down and paid. Instead we chose to leave. All the other negative reviews are not wrong either, the fire alarm blares all night for no reason, the hall ALWAYS smells like weed, and people fight all night long. We needed a place to stay, and finding a home at this time is hard, and unfortunately miscommunication and hostility led to us NEVER wanting to stay here again. They proceeded to call the cops as if they would do something more and I had to once again cry and pour my life out to more people about why I needed just a little time. We packed an Uber and went right across the street to a new hotel. 52-70$ a night I guess was really worth arguing about putting out a family over. I understand they are a business but I just needed a few hrs over check out time to pay them for the night prior and the next night as well as RESPECT. Shame.