My service rep, Byron Hughes, was more than pleasa...

My service rep, Byron Hughes, was more than pleasant. The waiting room had ample snacks and beverages and was very nice. My issue came with the service. I had an appointment for 10 am and I arrived 5 minutes early. My car was taken back soon after for an oil change and tire rotation. I did not get called back until 1 pm. Furthermore, the sticker showing when my next oil change is was not changed and my "oil life" image on my dashboard was also not reset.