Joyce Queiroz

Review of 1199 Training and Upgrading Fu...

I have been a contributing 1199 member for 3 years...

I have been a contributing 1199 member for 3 years. I changed employers last month and needed to fill out the enrollment paperwork all over again. On a Wednesday I left work a bit earlier and I rushed from 32th Street and 1st avenue to the Union HQ office on W 43th Street to make it by the 6pm closing time. It turns out THE OFFICES ARE OPEN UNTIL 7PM ON WEDNESDAYS and the staff wanted to keep it a secret. They actually asked me not to tell anyone about it. I spent well over 30 min filling out all the forms. And today, 2 weeks later, I called to find out if my employer was updated and was informed that they have no records of my paperwork being filed. I was told to print out the forms, fill them out again and fax or mail them in.
It's 2017, why can't all of this be taken care of online?
And please update the office hours to reflect the correct hours of operation on Wednesdays.