San Z Review of ICC Property Management Ltd.
Do not hire them and if you have them get rid of t...
Do not hire them and if you have them get rid of them ASAP!! Worst property managers ever. Unable to communicate at the most basic levels including an astonishing inability to use spell check. When constructive feedback is provided they say we are still learning but do nothing to rectify the situation and go on to claim that they do a good job. Completely botched a simple locker content swap when residents were mistakenly occupying the wrong lockers and then had to be told to apologize for the chaos they created and were then guided by residents step-by-step on how to resolve it. Regional managers and property managers have trouble with the basics of board elections. Important owner documentation is constantly sent late or not sent at all. Record keeping is abysmal and it is clear there is absolutely no accountability at any level of the organization. Sadly what I have written is just the tip of the iceberg of their substandard organization, substandard service, and absolute lack of interest in improving.
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