Les Johnson

Review of KIPP Houston

My wife's psi machine cup broke for the second tim...

My wife's psi machine cup broke for the second time and without it, she has a very difficult time breathing, and I spoke to this guy/manger Jeffery, twice now, and when I told him it was an emergency, he kept telling me to bring machine in on Monday because they don't come out to do any emergency repairs and that they only do repairs when brought to office. Best thing he's good at is not to find the solution to fix the problem and did not care about wife's condition. He gave me every reason why he couldn't help instead of trying to find a solution. Ended up calling a local supply company and they were more then willing and even stayed open late and they had exactly what we needed tod fix the problem. My wife and I and her case worker are now setting things up with them instead. Grant it it was at end of day on a Friday, 15 minutes before they closed, but no solution in helping my wife, at all.