Nimish Varma

Review of Hilton Hotel,janakpuri,new Del...

Found it a highly overrated hotel and the experien...

Found it a highly overrated hotel and the experience did not at all match the expectation. After a research on Delhi hotels i squared in based on the ratings but was disappointed to say the least.

1. The staff is not at all accommodative to any request for example relaxing the check out time even for an hour.
2. The service has a huge time lag.
3. The restaurant within the hotel has a limited menu and the hotel strictly prohibits outside food to the extent that I was checked from getting even small portions of outside food in my luggage. Don't expect such restrictions when the room rent is already premium.
4. Service in the breakfast buffet was not a delightful experience because there was hardly any variety at the live counter. The waiter took ages to get a cup of coffee despite several reminders even when the occupancy was very limited.
5. The front desk staff lacked warmth and cordiality, the only expected attribute out of them. Rather they were found to be snobbish.

In all, did not find the experience worth the money. Would recommend all to explore and prefer other options within the tariff bracket.