Dr H

Review of Woodson Regional Library

Library has good seating, book variety, many compu...

Library has good seating, book variety, many computers and "friendly staff". my complain is that the staff is usually loud and causes disturbance more than the visiting people. The Security & their loud radio as if we were in the Pentagon. too many security staff and their radios always around you causing distraction. cleaners clean around you and always talking to themselves loudly about how they do most of the work in the library. other library staff just sit and chat loudly with each other for long times with no regard to the people and have nothing to do. when people ask them for something, 80% of the time they ask them to go downtown because they only provide few services. I was looking at them when a customer called they kept passing the phone to each other and putting the person on hold frequently because they don't want to deal with it and then they ended it by asking her to call the downtown branch.

Great facility but the staff ruins its reputation.