Horrible experience . I have screenshots of how th...

Horrible experience . I have screenshots of how they said from 11/18/2018 to 12/17/2018 we used 90 gbs. When we just started the install on 11/26/2018. Then when confronted , it changed to then saying that we used it on the 27, and 28th... We work from 5 pm-330 am , 11pm -7am and sleep most of the freaking day, wakes up at like 230pm or 3 pm. How tf did we use that many gbs in two days. It's not possible if all we do is web browser. Switching providers because this is bs. File transferring is what they said did it... But how? Wth, we don't file transfer and the internet is so slow that when we try to stream ANYTHING, we turn the wifi off and use our hotspt. WHY WOULD WE TRY TO FILE TRANSFER on 20 mbs speed. Tested it and it's only 17 mbs wireless... Worst choice to make. They did nothing to try to solve it and they even called after the service asking how our RECONNECTION service went? Does that not sound like someone putting someone else's usages that lived here before on US? Something Is either seriously wrong with the modem or the people themselfs trying to make some quick money. Check you guys usage daily!!!