My Google Review of Next Hotel
If you have a child with special needs do not go h...
If you have a child with special needs do not go here. The restaurant don't want to know you and make zero effort to accommodate you or your child's requirements. We were put there by our airline after our flights were cancelled. Lovely hotel, fancy with all the bells and whistles, general manager even shot out to the dairy for me so I could get cereal for my son for breakfast. But that didn't get us tea. They wouldn't even rustle up a cheese toastie. Couldn't even get room service the next morning for toast or weetbix because the chef didn't start till 6am. Yes I said chef. Apparently toast or weetbix require chefs. When i asked room service for scissors so i could cut the zip the off my luggage I was told the scissors were kept at the front desk and I would have to lug all my bags back downstairs to get the scissors and cut off the zip ties and then lug them back upstairs again. Farcical.
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