Terrible Customer Experience. Recommend buying yo...

Terrible Customer Experience. Recommend buying your Audi somewhere else. Bought a Q7 on 12/1/17 and still don't have my registration. I was harassed twice by dealership about 2 months post sale.. due to their inability to process the sale correctly. They came back 2 months post sale asking me if I still owned the Audi used for loyalty credit. Of course.. in fact, I have 3 Audi's in the family and 6 since 2004. Then they call and tell me I never paid the $1,000 deposit.. of course they had authorization two days prior to the sale and confirmed all this at the time of the sale. Sales completed, invoice completed Pinks done...Alas, they did screw up and never pulled the money, but never told me that. after being insulted and finding out that they screwed up and didn't actually pull the money I of course re- authorized them to pull the money again. Which they did in 30 seconds.. but still not registration and no follow up on that since they got their $1,000. They botched up the trade in and the finance company for the trade in pulled an additional payment from my account since Audi never processed that in time. Spend 3 hrs picking up a car that was supposed to be quick given I sent all the information in days ahead of time. The dealership can't process insurance, registration, loyalty, deposits or any basic core sales function. Finance team is incompetent and the GM and is rude and doesn't understand customer service at all. Numerous screw ups by this dealership...never once a sorry - we messed up, only accusations and putting the burden of their failed processes on the consumer. Of course the answer is... we process 100's of cars every month without issues. you just happened to have a bad experience. Oh well. Good luck to the next buyer.