Thomas Dooley

Review of Malmaison

Arrived in the evening, receptionist was welcoming...

Arrived in the evening, receptionist was welcoming. Paid for a room upgrade. Room was freezing cold, carpet did not match the decor and seemed a bit odd. Noticed mould in the bathroom on the ceiling above the bath.. Not just a little bit.. Alot then on the window was that pink residue you get in your bathroom if you don't wash the bathtub.. Essentially a bacterial mould again, so this clearly wasn't cleaned. Dust on bottles in the room and the comments card was even drawn on. Plug socket didn't work, bulb out in a lamp. It feels like a catalogue of errors but it really was. Poor show. Wouldn't stay again. Breakfast was fantastic, very attentive waiting staff.