efren badillo

Review of U.S. Department of State – U.S...

I would rate this -10, worst service ever, bad att...

I would rate this -10, worst service ever, bad attitude, they don't answer you anything you don't know. Green card stolen, I set up an emergency appointment Monday night via E-mail, received an answered next morning scheduling me for Thusdays morning! I guess that's an emergency for them. Once I got in to the building all I had to do is get in line and go through stations. They told me I would receive an email next day to pick up my passport by 3pm, and guess what? I got nothing!!! I still showed up and all I got what "it's up to Washington D.C. whenever they want to send the transportation permit". My flight was scheduled for Saturday morning, we had to stay in Paris way more days than expected being that it was the weekend. THANKS AMERICA FOR YOUR CRAPPY SERVICES, AND SPECIALY TO MILITARY FAMILIES!!