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cerchia nicolae

3 years ago

We have stied 3 nights on this hotel from 2nd to ...

We have stied 3 nights on this hotel from 2nd to 5th of May. Worst experience. It is like at LOTO, you can receive a good room or not. I was not lucky . Good location and big parking. In the rest nothing. Personel from the reception very rude. Except one young gentelmen which try to help us in the last night, but was too late. In the first morning at breakfast they try to charge us for the second time, even if I have paid by travel agency. They have checked only after I made "noise". In the bathroom, it is missing the brush from the toilet so, you cannot clean it. There was not resserve of the toilet paper. We found only half of role and in the first 2 days nobody put another one. In the first day we have 2 pairs of slipers, after that remain only one. The door from the bath room it is close / open hardly. Part of the water from the shower cabin it is going on the floor, not good water proof insulated. When I have claimed about this problems the person from the reception didn't ofer us another room. The room was nosy, you can listen everything from outside.

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