Swampna Review of Gerber's Tropical Fish
Greedy, Greedy, Greedy. I understand Gerber's does...
Greedy, Greedy, Greedy. I understand Gerber's doesn't have to give cash or credit for fish customers bring in but only $5 for a fish purchased at their store for 40+ and is now bigger and in better shape than when I got it is ridiculous. If I had let them take that fish for only $5 they were gonna sell it to someone else for 40+ again. I understand they can't give me the same price their gonna sell it for but have a standard for what percentage your going to give people. Maybe the owner should be in the store. The kids working there could use some guidance with their customers service skills. And I think 24 hours is a pretty short guarantee. Way to have some confidence in your fish and your customers. With the high prices on their fish I don't think that anyone that doesn't know how to keep fish is going to buy anything there anyways. In fact I don't think I could purposely kill a fish in 24 hours unless I purposely left it out of the water. But that's probably safe for Gerber's considering the only fish I haven't had problems with where ones that a customer recently brought into their store. High prices, mediocre fish, poor customer service and no standards. I don't think I will be doing business with Gerber's again without some big changes.
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