Mike Cooper Review of Freedom Cycles
Had a horrible experience here. Went in to buy a ...
Had a horrible experience here. Went in to buy a bike I saw online. Loved it in person, made a deal on it (which wasn't much of a deal, they only came down $200, but then added dealer fees on it so in the end I was agreeing to pay $200 more than they had it advertised online for), i put a $5000 deposit down with the agreement they would have the bike ready for pickup and we would finish paperwork in 2 days and I would pay the remaining balance. I was then called the next day and told a customer bumped the bike and damaged it. I immediately asked so did the bike get knocked over? I was told no. Went in the next morning to see the damage, mind you this is the day I was supposed to be picking the bike up, and boy was I surprised. The bike definitely went down and went down hard. They agreed to replace all the damaged chrome pieces, but were not willing to fix the damaged tank. I said if your not going to fix it then you need to take off $500 because repainting that tank won't be cheap. They only offered to take off $150-200... I then said just give me my money back, and which point I was told I would have to wait until my check cleared there bank next week. I then had to drive back out there again the following Tuesday and show them my bank account showing the check has cleared in order to get them to cut me a check back. I would never reccomend them to anyone. Not good business in my opinion
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