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Bathroom floods when reported said it was a persis...

Bathroom floods when reported said it was a persistent problem. Reported twice no concern shown. Once shower used one needed Wellington to use the WC. Unacceptable. Be aware you may get a room with only a small window which required electric light in use 24/7.
Room was dusty in places. Breakfast staff poor disinterested in clients especially Anna.
No table service even to give a pot of tea nobody informed us of hot breakfast offerings which we advertised on a single A4 page placed in a corner. Lovely old hotel in good location needs proper attentive caring staff and a bit of money spent. Roof top bar not as online photos show disappointing even down not advertising a music evening. The reception area fragmented and what looked like a lovely bar in the lobby area this was closed. On the whole would not book there again.

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