The quality of internet we get from Ptera has only...

The quality of internet we get from Ptera has only gone down since we got it, the upload and download is trash and much lower than advertised. It barely works at all in the evenings, and the latency is terrible. The hotspot off my phone gives me better internet even when I am plugged directly into my router.

All the 5 star reviews have to be people who literally just use the internet to send and receive emails or are most likely bots or fake accounts.