We often visit Chateau Chantel not only for the yu...

We often visit Chateau Chantel not only for the yummy wine but the experience and impeccable service. Unfortunately this time our experience and service was dampened by Matt the server and the manager. Simple questions were asked, in which he replied with the roll of his eyes, a disgusted sigh, and answers the reflected that he was put out. We brought family to the wineries and to our disappointment CC was not up to its normal customer service. I was extremely embarrassed by the treatment our first timer guests received. My husband and I own a business and would be mortified if we had a customer that was dissatisfied. We would do anything to make it right for a customer. We spoke to the manager about Matt and honestly, she didn t seem too concerned. I didn t expect any compensation (which there was none) but she could have acknowledged our frustration. Nope. I will be back, hoping that the service is just as good as their wine and the view. I truly hope the manager reviews public relations with Matt.