Chas Cas

Review of Helping Hand Group

I bought a Goodwill Getaway holiday through the He...

I bought a Goodwill Getaway holiday through the Helping Hand Group to the Reef Resort at Port Douglas as part of an auction at a charity event, it cost $2100. When I got there the accommodation was filthy, the resort was unwilling to provide other accommodation. It cost me another $2500 to find alternate accommodation. The response from all of the parties has been terrible. Dept of Fair Trading advises that because it was bought at an auction they have no powers to intervene so I am forced to take civil action. Beware of doing any business with these entities, they are immoral at best.