Lauren C

Review of Tortilla Press Cantina

I ll start by saying they have a very reasonable h...

I ll start by saying they have a very reasonable happy hour, which was the reason for our visit this afternoon. We walked into the bar area and were hit with a very unpleasant odor. We sat at the bar and ordered our drinks, a margarita and a beer. The margaritas are not made to order, rather a pre-made mixture which is disappointing. We ordered our food, and while we were waiting for our food I watched in disbelief a mouse run from the dining area to behind the bar. While I am sure there are many places I dine on a regular basis that have mice here and there, I have never seen one so close to me. The bartender came out with our food and I informed her and she responded with I will let the managers know followed by another comment that led me to believe this is a common problem and not the first complaint. She went to the back and came back out to let us know she had reported it. No manager ever came out to apologize. My boyfriend and I were disgusted so we ate a few bites of our meals and wanted to leave. She was apologetic and probably embarrassed and it s not her fault. Having worked in the business, We should have been approached by a higher up. We then began to look around at all the other visible dirt and grime surrounding the bar, including flies and dust. We ve been here several times before where they leave chips and salsa sitting behind the bar.. imagine the flies landing on them.. or the mouse that may have ran across that surface prior to their opening of the restaurant that day. Again, I understand mice happen from time to time, but to see one a few feet from me is a completely different story. We definitely will not be back until this place is cleaned up and it s a shame because the food is pretty good.