Michael Ouellette

Review of Casa Grande Airport Hotel & Re...

We stayed at this RV park winter of 2018 and Dec -...

We stayed at this RV park winter of 2018 and Dec - Mar. 2019. The park conditions have continually deteriorated. Pool(s) not functioning much of the time. Wifi was barely usable. Weeds were growing everywhere, including foxtail weeds in the dog park. We were especially "turned off" by managers. They were rude, and extremely negative to us once we contacted the owner and voiced our concerns. The owner showed up to a huge audience of campers/RV 'ers. The owner addressed our concerns in a very positive manner, but the pool, weeds and general appearance/cleanliness did not improve. We hated to leave our friends we had met over the last two seasons, but we couldn't take the hostile attitude the managers showed to us. Unfortunately the park is not following their mission statement, "the guest is always right". "If you think the guest is wrong, read Rule One again".
If your looking for a trailer park this may be your place. But, if you are looking for an RV resort, avoid Casa Grande RV "resort".