Teresa McCullough

Review of City Utilities of Springfield

New website doesn't work. Internal server error. S...

New website doesn't work. Internal server error. Sent email announcing new look, but instead of giving a few days notice, it was immediately changed and doesn't work. Now can't access account, since paperless billing, don't know account number. Emailed the address error message says to notify, no response. No information on website for help. This happened to more than one customer that I know of.