Chad Barlow

Review of Liberty Mutual Group - Boston

Can I give this company zero stars? We had a gruel...

Can I give this company zero stars? We had a grueling experience with Liberty Mutual. Our car was totaled through no fault of our own. The guilty party was insured by Liberty Mutual. They low-balled us on the value of our car and nickel and dimed us along the way. The claims person we were assigned was flippant through the process and often difficult to communicate with. I cannot express how disappointed we are with our experience.