J

Joe Stanford

4 years ago

Car had a spot where bird droppings had baked in 1...

Car had a spot where bird droppings had baked in 104 degree sun. Salesperson, Jon-Erik, assured me it was nothing. After 3 hours negotiating the purchase, they were unable to remove the spot. They agreed, after 2 attempts of "touch up", to re-paint. When I picked it up today there were 4 ADDITIONAL scratches on the trunk lid as well as serious over-spray to the front hood which they refused to address. They said it must have been there when I brought it in 2 weeks after purchasing a brand new car. Extremely frustrating experience. The Ivory leather seats already have a place where the leather has separated from the welt (piping) on the driver side. The worst experience I've ever had purchasing a new vehicle actually. Dis-organized dealership. Avoid them at all costs.

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