Initial contact with the hotel to check availabili...

Initial contact with the hotel to check availability for a room. This was confirmed by the hotel. I then purchased a discount voucher and called the hotel to book the available room and use my discount voucher purchased. I was then informed that they could not supply the room I had enquired for previously. The exact answer : I CAN NOT GIVE YOU A ROOM FROM OUR LAST THREE ON A VOUCHER. This is obviously a nuisance for them as they are looking to make more money from the room and not honour the voucher I had purchased. Shocking service!