Meticulous. Well led by the NewDay agent. Always f...

Meticulous. Well led by the NewDay agent. Always felt at ease and complete trust in the process. Customer care obvious. Care for a veteran likewise top shelf. Agent Mr Kirk Thomas was a consummate professional. Courteous and always proactive to the process Kept us accurately informed, on glide slope to a much lower interest rate. Outcome is perfect. No hiccups, no surprises, well done!!!!