They didn t order parts for my very common recall ...

They didn t order parts for my very common recall before I brought it it even though they knew that was the purpose. They didn t even look at the car for two days and then decided to order the parts. They never called to report status when they said they would. So it took a week for some that took an hour to do. Arghhh. They certainly don t think in customer friendly terms or think at all.