Rich Flynn Review of McCoy Mills Ford
Febrtary 2020 ~ Made an appointment for oil change...
Febrtary 2020 ~ Made an appointment for oil change. In and done, less than an hour. They did a battery capacity test. The battery will probably die in about a year. Will have it changed at next service. Price is comparable with AAA.
Also had the F-150 in for oil change two days later. Again phenomenal service.
July 2019 ~ Oil change and rear suspension recall. Required FEA too. Left the car, went on vacation. Came back and all done. BUT the car is a bird poop magnet that works in Fullerton as well at home. :)
Oil change. Done quickly. On time. No upsell. I wasn't Jiffy Lubed. Looked up recalls and advised. Ordered a part for install next day. Great service, great people and fair prices.
The oil change was on Monday. Tuesday the parts department called to say that the door panel was in. (There was a quarter sized delamination in the arm rest.) I was transferred to a service advisor and set up an appointment to have the panel replaced on Wednesday. I arrived at 2 and was on my way by 3.
This is one of those places that should get a rating of ten stars on a scale from one to five. Yeah, they are that good for both service and sales.
Again, in for service and battery. New bank card wouldn't work. Nothing wrong with the card just their new terminal. "Figure out what is wrong and come back and pay us." It was like $200. Never heard of a car dealer doing that.
All taken care of. I know it is an oxymoron, but this car dealership is honest. Best people in the world.
Comments: