I recently brought my Range Rover Sport in for a s...

I recently brought my Range Rover Sport in for a starter problem. Michael, in the service department, told me a new starter would cost $1100 and, although I didn't like the idea, it appeared I had no choice.

After taking some time to finally get the car into a service bay, Michael comes back and says it's only a bad cable that can be replaced, with labor, for about $225.

He could have just as easily said it's the starter and I was ready to pay the $1100. Michael's honesty is greatly appreciated.

The service department repaired the cable, and the car starts now without a problem.

I'll be going back and working with Michael again for a couple of other minor problems that need handling-- maybe I'll even discuss buying a new Range Rover Sport.