Rich Will

Review of Macdonald Commercial Real Esta...

Worst experience I have ever had dealing with a pr...

Worst experience I have ever had dealing with a property management place. I first saw an empty unit on Oct 15th. I agreed to move in if I could do so two weeks earlier the the 1st to allow myself time to make the move less stressful. Instead of that actually happening I was strung along wait on a final inspection. Which was completely unnecessary due to the fact I had a contractor waiting to paint the place and due the minor repairs needed inside the unit. Instead of two weeks early as a move in date I had to rush move on a Sunday after noon a week later Nov 7th (I had to wait 3 weeks) once I moved into the unit the building had loud music till 3am or emergency services called to the building 6 of the 7 nights I stayed there. I ended up dealing with the owner of the building eventually as this property management employee was completely useless and incompetent. Me and the owner of building came to an agreement that I would move on December 1st. My next dealing was trying to get my damage deposit back. Which was a hassle to say the least. After multiple phone calls to there employee I eventually took a day off work to go to there office. Where I was told to come back on the 14th as they had until then to release the deposit. On the 14th I again took a day off work to pick up the cheque that was suppost to be ready and waiting for me. Was it ready when I arrived? No they never heard of me, I called the employee and received no call back. It was not until I made threats to call tenancy board that someone finally decided it would be alright to write me a cheque that I could pick up by the end of the day. This whole process cost me minimum a $1000 and destroyed part of my soul. I'm a veteran and tried to make the processes of moving less stressful, especially considering remembrance day was around this time of year, I would never have explained that to these people in the beginning as somehow it got turned around against me from the conversations later had with the owner of the building. Considering they cost the owner money, myself money time and mental health. I do not see why they are even employed or in buissness.