I visit Ewing Diner regularly. This past Saturday ...

I visit Ewing Diner regularly. This past Saturday morning on May 20, 2017, the diner was full and I was seated near the opened door. It was a cool morning and a cold draft was coming through the opened door that is usually closed. I asked my waitress if the door could be closed because of the cold draft coming in. I couldn't take off my coat beacause my arms were cold. I ordered hot tea and it went cool quickly because the door was still opened. I put my food order in and waited a long time before my meal came. The draft coming through continued to bother me so I reached out to the manager, a man in blue button up shirt and black slacks. The manager told me no that he couldn't closed the door because the glass door chips when the move it. He said it was nothing he could do and that he was sorry.

My food finally arrives and a quickly got cold due to cold air coming in my direction. My waitress said they couldn't closed the door because the manager wants air circulating in the diner; this was totally the opposite of what the manager originally told me. The waitress offered me a slice of cheesecake for free. I just wanted to eat my breakfast hot. My food got cold quickly, so I had it boxed up. I didn't get to enjoy my meal so I asked for a discount off of my meal. The manager told me no, told me to leave my food and not pay or if I take the food and not pay the bill, he will called the cops on me. I told him I'm going to pay bill, it just needed to be discounted sue to the circumstance I had to endure.

I was embarrassed and appalled at the manager's behavior and attitude toward the situation. I was even more surprised with how the manager didn't make sure I was a satisfied customer and guaranteed my return to visit Ewing Diner again.

I will not dine at Ewing Diner ever again.