Most of the staff were unprofessional both in pers...

Most of the staff were unprofessional both in person and over the phone. Went in for the first appointment and ultrasound and once the baby came up on the screen the technician says, "There's your baby. It doesn't have a heartbeat." And then silence. My husband and I sat there with no idea what was going on. Was that normal? We had no idea as this was our first pregnancy. The technician then apologizes and says she is going to get Dr. Cummings. She returns without the doctor and says that Dr. Cummings 'didn't feel the need to double check.' Meanwhile the tech talks about this being the worst part of her job, literally making our lost baby all about her. Following that we go in to talk with Dr. Cummings who expects us to make a decision right then concerning what path we will take next. She does not even leave the room to let us talk but instead stares at us and waits. When I ask questions about letting the baby pass naturally, she says it will be just like a period with heavy cramps. We leave and later find out (by experience) that sometimes miscarriages are very similar to a birth, after my water breaks and I have contractions for over seven hours. Dr. Cummings did not even hint that this was a possibility. When I called to cancel my next appointment and explain my frustration and dissapointment, the receptionist says, "I will cancel that appointment. Have a nice day." Nothing else, even though I made my frustration very clear. Please do not use this practice but instead find doctors AND other staff that care about you as an individual.