Hot mess of a disorganized company. Took a group o...

Hot mess of a disorganized company. Took a group of students as a reward trip, ordered and paid for gift cards for each of them to be able to spend in the park as they pleased. After waiting over 30 minutes to get the cards upon arrival, we began our way through the park and when stopping for lunch at a vendor in the park, we waited in line for 20+ minutes to find out that the gift cards would not work at the register. Wasted another 45+ minutes of our kids day then at guest services arguing with a manager that a food voucher did not replace the experience that the kids were supposed to have with the gift cards. We were then told that the incorrect cards were activated that morning and that was the problem. Only to then go to another vendor later on to wait again and be told that the cards would still not work.
The rides were acceptable and the park decently clean for having only been open for a couple of weeks by this point. But the customer service was far less than savory and our kids unfortunately lost a couple hours of their day due to the clear goal of profit over service that this park was exuding for the day.