I really wanted to like Groundscapes and give them...

I really wanted to like Groundscapes and give them a great review. And don't get me wrong, they seem like really great people. HOWEVER, I called regularly over a series of months to get placed on their snow removal list - this legitimately took them 3-4 months to get name, address, email written down and listed correctly. Ok, finally we get on the list and it seems like everything should be good to go for the winter, no harm no foul. Except when the snow came they never arrived to remove the snow! Anyone in Lincoln will know it's snowed A LOT this winter and they have yet to show up to remove any of it. We've had to rely on kind neighbors to plow the steep driveway when Groundscapes should have been there to do it. I give two stars because I really can't judge them on their service seeing as how they completely ghosted us. Hopefully if you employ their services they do great work, but just be careful if you want them to clear your snowy driveways, I question if they'll ever show up :/